Dear Prof.（传授）/Dr.（博士）+ 姓
注重：在正式的英文邮件中，若是在晓得对方职位的条件下，尽可能利用“头衔+姓”的方法开场。要记得greeting后面的标点符号是逗号, 然后空一行以后才正式起头信的内容。
2.目标purpose
●在具体表述前，告诉邮件重点：
I am writing to inquire…
I am writing in reference to…
I am writing to confirm/ enquire/ inform you…我写信时要确认/扣问/通知你…
I am delighted to give you the detail about…我很高兴能给你供给…的详情
●回信的开首可以说：
Thank you for reaching out to us regarding …
Thank you for your email…感激你的来信…
Thank you for calling me yesterday to discuss…感激昨天你来电会商…
注重：出格是商务信函咱们一般多利用比力书面的说话，比方上面的in reference to（一般阐明已和对方提过的事）和regarding都是【关于】的意思，但咱们应尽可能防止用about如许白话的表达。
3.正文content
●一个段落一个主题，几个段落一个大旨
Attached please find the latest information on…最新动静可检察附件…
In order to achieve our sales target, we need to…为了完成咱们的贩卖方针，咱们必要…
●对方领会你写信的目标及布景，接下来就该请求对方举措，比方回信、回德律风、表达定见、缴交文件等：
Could you please call me later today?
你能来日诰日给我德律风吗？
●贸易信函中应注重利用书面语用 receive, 不消got；
●不要用缩写用 does not, 而不消doesn't；
●多用婉转客套的语气I was wondering if you could provide some more details.
●首要内容加粗，但不要全数大写Please review the attached documents thoroughly.
4.末端Closing
●
最后一部门凡是会暗示感激或诠释下一步是甚么。
经常使用的表达有：
If you have any further questions or concerns, please don’t hesitate to contact me.
Thank you for your time and consideration.
I look forward to hearing from you.
等待你的回信。
I hope this information is helpful.
但愿这些信息有效。
Please call me if you have any question.
若是你有任何问题，请给我德律风。
（一般这些句子后面用句号便可，没有需要用感慨号。其他处所一般环境下也不要用感慨号）
5.题名signature
●末端祝愿语
如下辞汇在正式场所及非正式场所都可利用
Sincerely, Sincerely Yours,Yours Sincerely
Regards, Best Regards
Yours， Yours Truly， Truly
Best， Best Wishes
●署名档要随着末端敬语后面：
Sincerely,
John SmithSales Representative,
Flooring Company
一些经常使用句
●
哀求帮手:
At your convenience, would you please send me…最后加之Thank you for your assistance.
●追求定见：
Our team would appreciate your insights/input on…
●等待复兴：
Due to the short timeframe for this proposal, prompt reply is greatly appreciated.
●答复对方问题：
Hope this answers your question. Let me know if further detail/explanation would be helpful.
●道歉：
My sincere apology for this unfortunate situation; I will address to my team i妹妹ediately.Again，please accept my most sincere apology.
●谈及……
With reference to our telephone conversation today…
As I mentioned earlier about…
As you requested…
This is in response to your email today.
●告诉动静
Please be advised/ informed that…
Please note that…
We would like to inform you that…
●告诉坏动静
We are sorry to inform you that…
I'm afraid I have some bad news.
●哀求
We would be grateful if you could…
I would appreciate it if you could…
Would you please send us…？
●供给帮忙
If you wish , we would be happy to…
Please let me know if there's anything I can do to help.
●提示
I'm just writing to remind you of…
May we remind you that…？
注重事项
1.Subject Line 题目
简便清晰的总结邮件出题的内容。
比方：
- Join us at the MLH Scholars Luncheon!（号令性的题目）- 3 Tools to Simplify Your Marketing （总结式的题目）
2.Simplified Sentences
简化句子
忌用繁杂的长单词或是技能术语使邮件内容累坠冗杂，而是应当尽可能简化邮件里的句子。但这其实不代表不克不及利用复合句（用and, although, or等连词组合起来的句子），只要包管长句是清晰易懂的就没有问题。
比方：
原句：In 1962 , Steinbeck received the Nobel Prize for Literature.
简化后： Steinbeck won the Nobel Prize in Literature in 1962.
3.Who are readers?
明白读者
同事、客户仍是老板？
正式仍是非正式？
比方
：
非正式–Thanks for emailing me on 15th February.
正式–Thank you for your email dated 15th February.
非正式–Sorry, I can’t make it.
正式–I am afraid I will not be able to attend.
非正式–Can you…?
正式–I was wondering if you could….?
4.Capital letters, punctuation,
spelling and basic gra妹妹ar
细节
特别是在事情中的邮件，对付细节的注意可以或许看出小我自己的涵养和事情的专业立场。
Capital letters 首字母大写：何时利用大写字母？
1. 每句的第一个单词的第一个字母
2. 第一人称“我”
3. 人名或是头衔
4. 片子、册本和作品等的名字
5. 月份
6. 礼拜
7. 季候
8. 节日
9. 国度或大洲
10. 河道、海洋、湖泊等
11. 戈壁、山地等地址名称
12. 街道、大楼或是公园等
5.Direct or indirect
直接或是不直接
美国广泛的事情邮件气概都是较直接、不是很正式的。但对付英语非母语的咱们来讲如许的气概欠好掌控，略微弄欠好还会让他人误解本身是粗暴没有礼貌。
比方如下两种直接和非直接的用法。
Direct – I need this in half an hour.
Indirect and polite – Would it be possible to have this in half an hour?
Direct – There will be a delay
Indirect – I’m afraid there may be a slight delay.
Direct – It’s a
bad idea
Indirect – To be honest, I’m not sure if that would be a good idea.
6.Be positive
踊跃的立场
邮件里的用词用句都可以或许表现小我的立场和性情，要奇妙的选用显示踊跃立场的词语，表示出本身在事情中的Can-do精力。
显示踊跃立场的词：
helpful, good question, agreed, together, useful, I will do my best, mutual, opportunity
显示负面立场的词：
busy, crisis, failure, forget it, I can’t, it’s impossible, waste, hard
7.Get feedback
就教他人的定见
向身旁写作能力好、事情履历足的朋侪、同事或是教员请教，请他们帮手看看你的邮件，从而按照他们的定见改良提高。
另外一个方法例是注重察看和进修其别人写的好的邮件。比方收到来自同事的、老板的或是传授的邮件，注重进修他们的用词用句然跋文录下来，收为己用。
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