国际商务英语——把握电话方法：让另一方等候：让拨通方等候为其接转电话，是商务接待电话中见怪不怪(second nature)的內容。文质彬彬并出示便捷合理地接转，让另一方领略到企业的优质服务项目。 先要表明一个让另一方等候的原因，随后以了解的方法让另一方稍等片刻。下边就要我们一起来瞧瞧吧。让另一方等候 Placing the Caller on Hold
让拨通方等候为其接转电话，是商务接待电话中见怪不怪(second nature)的內容。文质彬彬并出示便捷合理地接转，让另一方领略到企业的优质服务项目。
先要表明一个让另一方等候的原因，随后以了解的方法让另一方稍等片刻。
⊙ Thank you for calling Medford Insurance, this is Marcie Stevens. Would you please hold?
谢谢拨通Medford商业保险，我是Marcie Stevens。您可否稍等片刻?
⊙ I'm sorry, I need to answer the other line. Would you mind holding momentarily?
抱歉，我需要接通其他路线的电话。您是不是在意稍等片刻?
⊙ Let me check the information in our computer database. Could you hold for a moment, please?
让我查一下电脑上里的数据库查询。您能不能稍等片刻?
⊙ I'll take a look and see if Mr. Johnson is available to take your call. Would you like to hold for a moment, please?
我要看一下Johnson老先生是不是便捷接通您的电话。您可否稍等一下?
⊙ We're experiencing heavier than usual call volumes. I need to place you on hold for a few minutes.
如今大家的路线比以往忙碌。我得把您的电话挂起数分钟。重视来电者的建议
一定要了解来电方(caller)是不是想要其电话被挂起，或是是不是想要接着再打(be called back)。防止应用生涩词句(abrupt phrase)，要让来电方了解很有可能要等多久。
⊙ Mr. Samuels is meeting with a client at the moment. Would you prefer to leave a message on his voice mail? Or I can put you on hold?
Samuels先生此时已经见面一个顾客。您想要在他的语音信箱中留言板留言吗?或是我能将您的电话挂起吗?
⊙ I need to find the information you are requesting in my file cabinet. It may take a few minutes. Can you hold, or would you like me to call you back?
我得在我的铁皮文件柜里找一下您要的信息内容。很有可能得等一会儿。您能等一等或一会儿我给您回以往?
⊙ I will transfer you over to Mr. Griggs' line. Please hold for just a moment.
我将把您(的电话)转到Griggs老先生的网上。请您稍等片刻。
⊙ We are experiencing a high call volume at the moment. I need to place you on hold for several minutes. Would you rather leave your name and number and I can call you back?
现在是电话路线应用的高峰期时间段，我得把您的电话挂起数分钟。您是不是想要留有您的名字和号，我一会儿给您回以往?再次等候
假如来电方愿意电话暂被挂起，在过去了你常说的挂起時间后，一定要再次接入(return to the line)，并了解是不是想要再等。
⊙ Hello? Mr. O'Brian has still not returned to the office. Would you like to continue to hold for him?
你好?O'Brian老先生都还没返回公司办公室，您是不是想要再次等他?
⊙ Ms. Lewis is still with a client. Did you want to keep holding for her? Or I can transfer you to her voice mail?
Lewis女性仍在见面顾客，您是不是想要再次等候?或是我能帮您转至她的语音信箱吗?
⊙ Mr. Kline is still on the other line. Did you want to continue holding?
Kline老先生仍在其他网上。您要再次等吗?确定回应
在来电被挂起后，应立即回应确定进度，别长期的挂起(hang there)。大概每过三十秒钟应当告之另一方接入的现况。
⊙ I am still looking through the information. Can you please hold for a few more minutes?
我一直在访问 信息内容。您能再等数分钟吗?
⊙ I will be with you shortly, please continue to hold.
我能尽早，可是请您稍等一下。
⊙ I need to check on a few more items. Can you please continue holding for a moment?
我需要点击查看的新项目，您是不是能够 再等一会儿?
所述便是有关国际商务英语——把握电话方法：让另一方等候的內容了。