根据不同的情况，我们有不同的邮件开头方式。决定对方的心情与态度往往就从邮件的开头方式看起。试想想，如果你一收到邮件就从文字上看到对方的霸道、不礼貌、粗鲁等的表达方式，一瞬间就会被激怒觉得对方不友善，压根儿不想回复他。因此，以礼貌的方式开头，对方会更乐意答复和帮助你。北极星OKR为您整理了以下5个不同场景的开头方式
1- 简单问候
多出现于
第一次撰写邮件给对方，所以一般都会先以这样亲切的方式问候对方，让对方感觉到自己的礼貌与友善。
I hope you are doing well.
I hope this email finds you well.
I
hope you had a good weekend.
I hope you had a great holiday.
It was my pleasure to meet you/talk with you...
2-回复邮件
当你想要回复对方的邮件时，你可以写：
As per your request ...
As we discussed over the phone, please find below ...
Thanks for reaching out.
Thanks for your feedback/update/information/great input/clarification.
Thanks for your quick response/prompt reply.
Further to our conversation earlier,...
As mentioned before, ...
Please find attached...
3-有目的性
如果你想要直奔主题，告知对方此邮件的主要目的，那么你可以直接表明自己的目的，
I am writing to ask / request ...
I am writing to confirm ..
I am writing to update you on ...
I am reaching out because ...
I am writing to you about / with regards to / in connection with .
Your action is needed regarding ..
Please acknowledge the attached ..
The following is to inform you ...
Please be informed / note that ...
I am contacting you to inform ..
It would
be very helpful if you could ...
Could you please ...
4 - 跟进
之前有多次的邮件来往，但是针对最新的消息，对方还没给予答复，所以你想要跟进事项的时候可以在邮件开头这么写。
This is a quick reminder that .
May I seek your update on ..
Is there any new update regarding ...
I am writing to you to follow up on ...
I am following up to check if you have a chance to review my previous email and have any update?
I wonder if you received...
5 -为了表达歉意
有时候难免会碰到回复不及时、迟回应，或是不小心忽略了对方邮件的情况，这时候在邮件的开头我们可以向对方表达我们的歉意。
Please accept my apology on ...
My apologies for any inconvenience caused.
I apologize for the delay in my response.
Sorry that it took me so long to get back to you
Sorry for my late reply.
Thanks for your patience.
邮件开头写得舒服点，大家都能拥有好心情，处理事情也能得心应手。